Ferro & Field · Kickstarter · Design
Ferro Titanium Wallet
Delivered 19 days late. 75% of backer comments are positive.
How this is scored. Payment never affects it.What drives this score.
Delivery
95Delivered 19 days late.
Communication
808 updates with no long gaps.
Product quality
736 backer reviews averaging 4.3 of 5.
Backer sentiment
56Based only on comments since delivery. Earlier frustration no longer counts.
Backer sentiment, as it happened.
Every campaign has hard months. The line shows how backers felt, and whether the creator steadied it.
Through May 8, 2025. 100 is fully positive, 50 is neutral. Red zones mark sharp drops.
Promise versus reality.
Backers funded this on Kickstarter. Here is what was promised and what happened.
How they communicated.
Every update posted to backers, and every long silence between them.
8 updates · 0 silences over 60 days
- Nov 28, 2024Shipping wave 1
First wave of rewards shipped; tracking emails going out.
- Nov 9, 2024Freight and logistics
Containers booked to regional fulfillment hubs.
- Oct 7, 2024Mass production started
Line is running; daily output figures shared with backers.
- Sep 3, 2024Quality control results
Pre-production QC batch passed with a small rework list.
- Aug 14, 2024Production timeline revised
Component shortages push the schedule; revised dates shared.
- Jul 10, 2024Tooling update
Injection mold tooling complete and first shots approved.
- Jun 13, 2024Engineering sample review
Second round of samples tested; minor tolerance fixes requested from the factory.
- May 20, 2024Campaign funded — thank you!
Funding goal reached; next steps for surveys and the production timeline.
What backers are saying.
Short excerpts from public comments, each linked to its source. Usernames are never stored or shown.
40 excerpts · usernames are never stored or shown
“Love that they shared the QC failure rates. That transparency builds a lot of trust.”
“Exactly what was shown in the campaign video, maybe even a bit nicer in person.”
“Refund for my cancelled add-on processed in two days. Quick and painless.”
“Still waiting for a refund on a reward that was cancelled by the creator.”
Reply from Ferro & Field · Apr 10, 2025Thanks for flagging this. Please email support with your order number and we will prioritise a replacement or refund within 5 business days.“Asked about refunds and got a copy-paste reply pointing to the FAQ.”
Reply from Ferro & Field · Apr 2, 2025Thanks for flagging this. Please email support with your order number and we will prioritise a replacement or refund within 5 business days.“Product works fine. Nothing amazing, nothing broken. Roughly what I expected.”
“The hinge cracked on day one. Build quality is nowhere near the prototype shown.”
Reply from Ferro & Field · Mar 11, 2025Thanks for flagging this. Please email support with your order number and we will prioritise a replacement or refund within 5 business days.“Every update is another delay with vague reasons. Starting to lose hope here.”
“Delay of a few weeks announced. Understandable given the holiday factory closures.”
“Support replaced my damaged unit within a week, no questions asked. That is how you keep backers.”
Proof of delivery.
Verified shipments cover 98% of backers.
- Deluxe / Collector1,014 units
Fulfillment partner manifest matched against backer count.
Oct 20, 2024Verified - Standard2,705 units
Fulfillment partner manifest matched against backer count.
Oct 10, 2024Verified - Early Bird3,043 units
Fulfillment partner manifest matched against backer count.
Sep 30, 2024Verified
Backer reviews.
- Worth the waitReceived reward
Arrived well packaged and matches the campaign exactly. Creator kept us informed the whole way.
Verified backer · Dec 16, 2024 - SolidReceived reward
Does what it promised. A couple of minor finish issues but nothing that bothers me.
Verified backer · Dec 7, 2024 - It is fineReceived reward
Works, but not quite the quality shown in the video. Communication was okay.
Verified backer · Nov 28, 2024 - Best crowdfunding experience I have hadReceived reward
Clear updates, on-time shipping and a product that feels premium.
Verified backer · Nov 19, 2024 - Worth the waitReceived reward
Arrived well packaged and matches the campaign exactly. Creator kept us informed the whole way.
Verified backer · Nov 10, 2024 - SolidReceived reward
Does what it promised. A couple of minor finish issues but nothing that bothers me.
Verified backer · Nov 1, 2024